American Airways,i am so disappointed !!! I had such a hard time with my disabled little one!! You shed my stroller seat belt, i had to wander all of the way over the airport holding my four many years outdated daughter…and immediately after standing one particular hour for the baggage declare they informed me to simply call your shopper service ,guess what? They might’nt do just about anything!! it proceeds? unbelievable!!!
I had some particularly constructive assistance to provide them with to stay away from this in the future, but was not able to ascertain connection with them.
I'm really upset using this type of service from American Airlines. We experienced planned a trip that we imagined would start off by enjoying Excellent service from American.
Rather than a repeat of the, It appears the weather need to be viewed nearer. There is as of now a eighty% prospect of rain, storm, possible twister outbreaks.
Extremely dissatisfied with AA. All through my travel to NORFOLK from ALBUQUERQUE this time all around on Military Orders – too many issues occurred which i just can’t forget about and question why some guidelines exist as they do. Starting off, my baggage was not tagged the right way coming out of Albuquerque and did not make the transfer relationship in DFW to ORF – eight hour delay with luggage attending to me, which experienced my uniforms for the following day. Yes I received my uniform in time, but only permitted for ~four hours of slumber in advance of reporting for responsibility right after I drove to airport to have the bag. Not forgetting my DoD ID has become not as part of your system to allow for TSA pre-Test…either one of these conditions aren't a big offer and I can easily neglect these things without needing to generate a comment…the return trip back again to ABQ is my rationale. On my return trip, my prepare was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a bit more than just one hour leading to me to acquire a few 15 minute window for my link flight in CHARLOTTE to PHOENIX. After i noticed this limited window, I attempted to work with the customer service clerk for the gate in NORFOLK to have one thing accomplished (i.e. notify gate in CHARLOTTE that somebody on Army ORDERS may be a minimal late and to carry gate to allow transfer – would've solved what exactly is about to happen)…given that 15 minutes was in a few “30 minute window” allowance for something to generally be done and that I would have time to generate my transfer – she wouldn't or could not do anything at all for me.
Whenever we boarded flight 556 in monte go bay now we had been the primary folks inside our area from the cabin and we observed a backpack tucked driving row 8 without having human being wherever that it belonged to . We pointed it out to a man having an AA uniform who gave the impression to be a passenger and he was rather rude indicating it belongs to an AA worker and clearly I need to have never been on this sort of airplane before. My partner And that i come to feel pretty unpleasant with such a reaction from one of your respective workforce!!
Luis not merely got us over a flight but upgrade to top quality. This was an enormous deal with for us. The flight amount was AA2386 in case I spelled Luis’s last name Completely wrong.
On our final journey the leg on the trip from lax to Dallas was the worst I’ve ever had .The seating was so limited I could not read a journal a result of the tightness from the seating I think the plane was an A 320 ,remember to Speak to me you will discover a couple items regarding the service generally speaking,thank you, Brian Galbally
Very disappointed using a.A. shopper relations. My spouse went to Italy to the memorial of her mother and although she was there she received bronchitis with ear infection, subsequently the physician suggested her not to fly just before 1 week to very clear the infection.
Me and my spouse had to experience a servicing challenge with the airport, flying from JFK to MIA (AA2299),on account of which we had to alter the flight .Right after explaining The problem on the red jacket AA worker, the flight was transformed, and we ended up certain to be seated within the first-class as we were designed to on the initial flight (my spouse is seriously Expecting).
There’s nothing like acquiring AA employees just take more than gate 46 terminal d on Sunday, November three. Is that this their breakroom? 6 fellas for one hour and I see that quite a few are “chiefs” on the uniform patch. I’m so glad I paid out to hear Felix and Guerillmo yell and laugh for an hour
On account of a loved company website ones hardship, we are not able to make our excursion as Earlier planned and had to terminate our reservations. We spoke to a agent at American Airways and stated the problem to her, and she or he recommended that we Call you.
Another thing I couldn’t understand is how your letter indicated that quantities for fast use will be honored When the receipts were being very clear and legible. How could my $forty six cab journey in the Embassy Suites to Wal-Mart not be legible? I only gained more than enough to go over my toiletries at Wal-Mart.
( Continued from comment 191) Additionally, we needed to consider another working day of our trip to return to your airport 3 times later to acquire the vehicle we had reserved. Whenever we arrived for our return flight to Charlotte on 12/5/2015, we boarded flight 875, and among our suitcases apparently under no circumstances manufactured it on to the airplane and was left in Aruba. Once we boarded our connecting flight to Boston, I was checked in and produced to enter the jetway. Though I had been heading on to the jetway, I was told I necessary to return and wait around versus the wall while others passed me by. I used to be informed I necessary to “consolidate” my possessions. I had a wallet purse all over my neck towards my entire body that steps three inches by 5 inches. I was instructed I needed to consider it off my person and area it inside a canvass bag I'd. Do you think you're really serious???? On board flight 1783, we were approached by one of the rudest stewardesses I've at any time encountered in my everyday living named Sheila. This plane was various from another planes we were on, and our “further space” seating evidently would not let us to put our private products beneath the seat in front of us.